Routine Maintenance

Regular servicing and maintenance are crucial to prolonging the life of your Hot Tub, just like you would for a car. With its intricate pipework, glued joints, electrical components, and mechanical parts, your Hot Tub is prone to developing defects. Routine maintenance allows for early detection of problems, including small leaks that can escalate into more serious damage and costly repairs over time.

Most Hot Tubs manufactured in the US, Canada, Europe, and even some Chinese brands have significantly improved in quality. As a general guideline, we recommend having your Hot Tub serviced after it reaches at least two years of age, although many customers opt for servicing sooner for peace of mind. Following this initial period, we strongly recommend our Spafix Once full annual clean and maintenance service every year or every other year as a minimum. This premier service option reflects our commitment to exceptional performance, so why settle for anything less?

Professional cleaning of your spa helps prevent the build-up of harmful biofilm in the pipework over time. Our Spafix Easyfresh service offers regular quarterly cleaning, draining, and refilling, with more frequent visits available if desired. During this service, we also clean your cover and filters and replenish your chemicals. It’s the perfect solution for busy individuals who struggle to find time for hot tub maintenance.

Additionally, we provide the Spafix Start service, which is ideal for spring openings when the spa has been left empty or without water for an extended period. It covers all the aspects of our Spafix Once service, but we recommend re-draining and refilling a few weeks after recommissioning for optimal results. Whenever possible, we advise having the Hot Tub full upon our arrival, even if it’s not switched on, so that we can provide a comprehensive Spafix Once service instead.

As the season comes to an end, many of our customers continue to enjoy their Hot Tubs during the winter months. Bathing in 38°C of water and indulging in a relaxing hydrotherapy massage is a fantastic way to de-stress and beat the winter blues. For those who prefer not to brave the cold and rain, we offer our winter Spafix Hibernate service. This involves draining, vacuuming, and cleaning all the pipes, ensuring proper decommissioning for the winter. This is essential to prevent freezing pipe conditions that can lead to cracks in the plumbing, spa shell, or components.

For added convenience, consider our Hot Tub Maintenance Contract options. Not only do we offer cover options tailored to your specific needs, but our 600 plus contract customers also benefit from priority booking slots during peak times.