10 Questions to Ask Before Buying a Hot Tub

Buying a hot tub is an exciting decision, but it’s also a significant investment. With so many models, features, and retailers to choose from, knowing the right questions to ask can make the difference between a hot tub you love for years and one that causes frustration.

This guide walks through the 10 most important questions to ask before buying a hot tub, helping you make a confident, informed choice.

1. How Much Will It Really Cost to Run?

The purchase price is only part of the picture. Monthly running costs vary depending on insulation, usage, electricity tariffs, and heating efficiency.

Ask:

• What are the realistic monthly running costs?
• Does insulation quality significantly affect energy use?
• Are energy-saving upgrades available?

A good retailer should be open and realistic about ongoing costs and recommend models to best suit.

2. What’s Included in the Warranty (and What Isn’t)?

Not all warranties are created equal. Some cover parts only, while others include labour or have exclusions that aren’t always obvious.

Ask:

• How long is the warranty?
• What components are covered?
• Is labour included?
• Who carries out warranty repairs?

Understanding this upfront can save stress later.

3. Who Will Service and Support the Hot Tub After Purchase?

After-sales support is just as important as the hot tub itself.

Ask:

• Is servicing done in-house or outsourced?
• How quickly can engineers attend if there’s a problem?
• Is ongoing support local and reliable?

A hot tub should come with long-term support, not just a one-off sale (which is something we pride ourselves on!).

4. Do I Need a Wet Test Before Buying?

A wet test lets you try a hot tub filled with water before committing. It’s one of the best ways to judge comfort, seating, and jet performance.

Ask:

• Can I wet test this model?
• What will I be able to try during the test?

Comfort is personal, and a wet test helps remove guesswork.

5. What Size and Seating Layout Is Best for Me?

Hot tubs are often marketed by capacity, but real-world use is different.

Ask:

• How many people will realistically use it at once?
• Do I prefer loungers or upright seats?
• Will different heights be comfortable?

Choosing the right layout improves long-term enjoyment.

6. What Does Installation Involve?

Installation requirements can catch buyers off guard if not discussed early.

Ask:

• Do I need a concrete base?
• What electrical work is required?
• Will delivery access be an issue?
• Is installation included or extra?

Clear answers help avoid delays and hidden costs.

7. How Easy Is the Hot Tub to Use Day to Day?

User-friendly controls make a big difference to enjoyment.

Ask:

• Is the control panel simple to understand?
• How easy is it to adjust temperature and jets?
• Can settings be customised?

A hot tub should be relaxing, not confusing, and we also recommend looking at this during a wet test.

8. What Maintenance Will I Need to Do?

While this isn’t a maintenance guide, buyers should understand what ownership involves.

Ask:

• How often does the water need changing?
• What regular care is required?
• Are servicing plans available?

Clear expectations make ownership far more enjoyable.

9. How Long Has the Retailer Been Trading?

This is often overlooked, but it matters.

Ask:

• How long has the company been operating?
• Do they have a physical presence?
• Are reviews consistent over time?

An established, reputable retailer is more likely to offer reliable long-term support.

10. Is This Hot Tub Right for My Lifestyle, Not Just My Garden?

Finally, step back and ask:

• How often will I realistically use it?
• Will it fit into my routine?
• Does it support relaxation, social time, or both?

The best hot tub is one that suits how you live, not just how it looks.

Buying a hot tub should feel exciting, not overwhelming. Asking the right questions helps you cut through marketing noise and focus on what really matters: comfort, reliability, and long-term enjoyment.

A trustworthy hot tub specialist will welcome these questions and take the time to answer them properly. At Spafix, we believe informed customers make the best decisions, which is why our team is always on hand to offer honest advice, clear answers, and ongoing support long after purchase.