Phone: 023 9354 1154
Email: info@spafix.co.uk
Phone: 023 9354 1154
Email: info@spafix.co.uk
Cold evenings can be the perfect time for a soak. But whether you’re using your hot tub regularly or closing it down for the season, a little preparation makes all the difference.
Spafix provides professional hot tub servicing, winterisation and heat pump installations, helping you look after your spa throughout the colder months.
Get your hot tub ready for winter evenings with professional servicing and practical advice on ongoing care.
Using your hot tub throughout the year? Find out whether a compatible air source heat pump could help reduce your heating costs.
If your hot tub won’t be used for several months, our Hibernate service prepares it for an extended shutdown.
Our team of specialists deliver expert repair and maintenance services.
To date, we have had over 1000 positive reviews across checkatrade, google and facebook!
Our service engineers are fully equipped, and achieve an 83% resolution rate on the first visit.
When the temperature drops, you want your hot tub to be ready when you are. If it’s due a service, autumn and winter are a good opportunity to give it some attention.
Professional servicing goes beyond the cleaning you do week to week. It provides an opportunity to check how your hot tub is performing, identify signs of wear and discuss any concerns before they interrupt your plans.
Whether you’ve noticed weaker jets, unusual noises or changes in heating performance, tell us when you enquire so we can advise on the right service or repair visit.
Book a Full Service carried out between 1 October 2026 and 31 March 2027 and save 10%.
Quote WINTER26 when booking. Secure your appointment with a £25 deposit.
If you love using your hot tub through the colder months, heating costs may be on your mind.
An air source heat pump uses heat from the surrounding air to warm your hot tub water. With a suitable unit and installation, it can use less electricity for heating than a conventional electric heater.
The right choice depends on your hot tub, how often you use it and the conditions it needs to work in. For winter use, low-temperature performance matters—not every heat pump is designed for the same operating conditions.
Savings vary with the model, outdoor temperature, electricity tariff, insulation and how you use your hot tub. We’ll help you assess the options for your setup.
Save up to 70% on your energy bills compared to traditional electric heating, thanks to advanced technology and high COP performance.
Engineered to perform reliably year-round, even in sub-zero temperatures—perfect for British winters and unpredictable weather.
The sleek, modern design fits neatly beside any hot tub or swim spa without compromising your garden’s visual appeal or usable space.
Built-in WiFi connectivity lets you monitor and adjust your heat pump remotely, allowing maximum efficiency and convenience via your smartphone.
If you’re taking a break from your hot tub, simply switching it off and draining the visible water may leave water trapped in internal pipework and components.
Our Spafix Hibernate service provides professional winterisation for tubs that will be out of use for an extended period, helping reduce the risk of damage from freezing residual water.
Visit our winterisation page for the full service details and advice on preparing for your appointment.
Hot tub not heating, losing water or showing an error message? During colder weather, it’s worth investigating changes in performance promptly, particularly if heating or circulation has stopped.
Here are some common problems, straightforward checks and signs that you need professional help. Always follow your hot tub manufacturer’s instructions.
Start by checking the selected temperature and heating mode. Economy or sleep settings may limit when your hot tub heats. Check the water level and follow your manufacturer’s guidance for cleaning the filters, as restricted flow can affect heating.
If the water still won’t warm up, a heater, circulation, sensor or control-system fault could be responsible, even without an error code. Our engineers can investigate the cause and recommend the appropriate repair.
Colder weather increases heating demand, especially while the cover is open; however, a persistent temperature drop or failure to reach your usual setting deserves attention.
Check that the cover fits securely and look for damage or deterioration. Note whether the temperature falls only during use or also when the tub is covered. If heating performance has changed significantly, contact us to arrange a diagnosis.
Repeated electrical tripping can indicate a fault with the heater, pump, wiring or another component. It needs professional investigation. Stop using the hot tub and don’t repeatedly reset the breaker or attempt to bypass it. Keep away from electrical equipment if there is water nearby, and contact a qualified professional.
During freezing weather, tell us that the tub has lost power so we can advise on the next steps.
Weak jets or reduced water movement can be associated with low water levels, blocked filters or pump problems. Check the water level and consult your manual for the recommended filter-care procedure.
If a pump is humming without moving water, making an unusual noise or displaying a persistent flow warning, arrange an inspection. Loss of circulation needs prompt attention during freezing conditions.
If you’re topping up more frequently than usual, or noticing unexplained water around the base, your hot tub may have a leak.
Make a note of how quickly the level drops and where you can see water. Photos can help our team understand the problem. Avoid continuing to run the tub below its manufacturer’s minimum water level, and seek advice promptly if the leak is substantial.
Contact an engineer promptly if your hot tub loses heating, circulation or power during freezing conditions. Water remaining inside the system can be vulnerable to frost damage.
Keep the cover secured to help retain warmth while you seek advice. Don’t assume that draining the visible water will fully protect the pipework and components. If you suspect anything has frozen, don’t try to restart the equipment before getting professional guidance.
Many hot tubs are designed for year-round use. Follow your manufacturer’s guidance and maintain the recommended water care, filtration and frost-protection settings. If you’re unsure about your model, speak to our team.
No. Servicing is for looking after a hot tub you intend to keep using. Winterisation prepares it for an extended shutdown, including addressing water that could remain inside the system.
Suitable models can, but operating limits and efficiency vary. We’ll help you choose a unit suited to your hot tub and intended winter use.
Yes. Our Spring Start-Up service is designed for bringing your hot tub back into use after hibernation or a period standing idle.
Please Note: Maintenance plans are available for fully operational hot tubs only. Any existing faults or repairs must be resolved prior to commencement.
Fill out the form below and one of our friendly engineers will be in touch to discuss your needs.
Book a free, no-obligation site survey and we’ll assess your hot tub, answer your questions, and recommend the right level of ongoing care.