Spafix Decontamination

Deep Clean for Neglected or Inherited Hot Tubs

The Ultimate Deep Clean for Neglected or Inherited Hot Tubs

If your hot tub has been sitting unused for a long period, or you’ve recently moved into a property with a spa you’re unsure about, our Decontamination Service is the safest and most effective way to get it back to sparkling, hygienic condition.

This specialist service is essentially a double Spafix Once, giving your spa the attention it truly needs to eliminate bacteria, biofilm, and grime that standard servicing can’t tackle in one visit.

A person cleans a white filter in a tub filled with water. The filter is partially submerged, and the person holds it with both hands. The tub is metallic, and clear water flows over the filter.

Why Choose Spafix Decontamination?

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ALL MAJOR BRANDS COVERED

including Jacuzzi®, Sundance®, Earth Spas, Platinum Spas, Arctic Spas, and more.

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EXPERIENCED ENGINEERS

with years of hot tub servicing experience.

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COMPREHENSIVE CARE IN ONE VISIT

from plumbing to electrics, we check it all.

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THE PERFECT DEEP CLEAN

for neglected or inherited hot tubs. 

What’s Included in Your Decontamination Service

Our Decontamination Service is the ultimate deep clean for neglected or inherited hot tubs.

What’s Included in Your Once Service

  • Two complete drain downs to flush out years of build-up and contaminated water.
  • Full bacterial flush and biofilm removal using professional-grade spa system cleaners.
  • Shock dosing to sanitise internal pipework and eradicate hidden bacteria.
  • All the same comprehensive checks as a standard Spafix Once, including jets, pipework, glue joints, pumps, blowers, unions, and heater inspection.
  • Engineer’s notes on condition, performance, and any recommended repairs.
  • Refill with fresh water, filter rinse and re-fit where possible.

We strongly advise fitting new filters as part of this service to avoid re-introducing bacteria into your freshly cleaned system. Filters can be supplied on the day.

Who Is This Service For?

  • Customers who’ve inherited a hot tub with a new property
  • Hot tubs left unused for months or years
  • Spas with water quality issues or suspected contamination
  • Deep cleans at the start of a new season

Pricing & Booking

Our Decontamination Service varys from £610 – £870, depending on location and time of year.

We cover Hampshire, Surrey, Sussex, Kent, Greater London, Essex, and surrounding areas

Looking to Spread the Cost?

Enjoy worry-free hot tub ownership with our tailored maintenance contracts. We provide scheduled service visits, early fault detection, professional water testing, and priority support — all for a manageable monthly fee.

Frequently Asked Questions

How do I know if my hot tub needs servicing?

Signs your hot tub may need servicing include cloudy or smelly water, weak jets, error codes, or unusual noises. Regular servicing helps prevent these issues and keeps your spa safe to use.

A clean typically includes draining, scrubbing, and filter rinsing, while a full service involves a deep clean plus inspection of internal components, pump performance checks, and preventative maintenance.

This largely depends on the amount of usage; however, as a general rule of thumb, we recommend a full service at least once a year.

If you are not sure which of our service packages would best suit you, please feel free to contact our office team on 023 9354 1154 or email us on info@spafix.co.uk to discuss further.

Yes, our engineers have experience working with all major hot tub brands, including;

  • Sundance® Spas
  • Jacuzzi® Hot Tubs
  • Arctic Spas
  • Bullfrog® Spas
  • Marquis® Spas
  • Dimension One Spas
  • Hydropool
  • Master Spas
  • Wellis®
  • Villeroy & Boch
  • Earth Spas
  • Water Series
  • Rotospa
  • Platinum Spas
  • Superior Spas
  • Spaform
  • Hydro Spa
  • Sunbeach Spas
  • Canadian Spa Company
  • Vita Spas
  • Saratoga Spas
  • Passion Spas
  • Blue Whale Spa (UK – direct-to-consumer)
  • Hot Tubs Direct
  • SwimLife (Swim Spas)
  • AND MORE! 

 

We mainly service domestic tubs, but customers can send over details of their commercial hot tub and we can advise accordingly.

Spafix provides expert hot tub servicing across the South and South East of England. Our coverage includes:

  • Hampshire – Including Winchester, Southampton, Portsmouth, Basingstoke, Andover, and Farnborough

  • West Sussex – Chichester, Worthing, Crawley, Horsham, Bognor Regis, and more

  • Berkshire – Reading, Slough, Windsor, Maidenhead, Bracknell, Newbury, and Wokingham

  • Dorset – Bournemouth, Poole, Christchurch, and Dorchester

  • Surrey – Guildford, Woking, Farnham, Redhill, and Leatherhead

  • Greater London – Including Croydon, Ealing, Enfield, Harrow, Hounslow, Sutton, and more

  • Kent – Maidstone, Rochester, Dartford, Sevenoaks, and the Medway towns

  • Hertfordshire – Watford, Hemel Hempstead, Bishop’s Stortford, and Staines

  • Essex – Chelmsford, Southend-on-Sea, Colchester, Basildon, Harlow, and Braintree

  • East Sussex – Brighton & Hove, Lewes, and surrounding towns

Not sure if we cover your area? Contact us and we’ll be happy to confirm.

Yes, we use your existing water balancing chemicals during the service. If you’re low, let us know and we can supply extras.

The service includes a full inspection and performance test. Any repairs needed will be discussed and quoted separately.

You can perform basic maintenance like filter cleaning and chemical balancing, but professional servicing is recommended at least annually to maintain warranty, performance, and safety.

For complete peace of mind, we offer tailored hot tub maintenance contracts. These include scheduled visits, early fault detection, water testing, and priority support, making it easier than ever to care for your hot tub long-term.

What Our Customers Say About Us

Enquire about Hot Tub Servicing and Routine Maintenance

Fill out the form below and a member of our team will be in touch to discuss your needs and answer any questions. 

Contact Information
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Spafix MOT – Hot Tub Health Check

Buying, inheriting, or reviving a hot tub? 

Our Spafix MOT gives you a detailed health check covering every key component — helping you spot issues early and make informed decisions.