Phone: 023 9354 1154
Email: info@spafix.co.uk
Keep your hot tub in top condition all year round with a Spafix maintenance contract – trusted by thousands across the South of England. Whether you’re based in Hampshire, Surrey, Essex, or Kent, our flexible hot tub servicing plans give you peace of mind, prevent costly repairs, and help you enjoy uninterrupted relaxation.
Our team of specialists deliver expert repair and maintenance services
We offer a range of contracts designed to suit different needs and budgets.
Spread the cost of maintenance over 12 months and avoid large one-time expenses.
Before sign up, we assess your hot tub’s condition, ensuring the best plan for your needs.
All Spafix maintenance plans include unlimited callouts and labour on most tiers, with parts cover available from the Gold plan upwards (excluding Platinum Plus). Customers also benefit from exclusive discounts on chemicals, filters, accessories, and annual servicing. Higher-tier Platinum plans include quarterly “Easy Fresh”, our hot tub drain and cleaning service, and all contract holders receive priority scheduling for repairs.
Looking for Swim Spa maintenance contracts? Please call us on 02393 541 154 for a free site survey and pricing.
Terms and Conditions apply and are available to view here.
Prices dependant on location. Contact us for a custom quote.
Our maintenance contracts are designed to give you peace of mind and ensure your hot tub stays in top condition year-round. Once you sign up, you’ll receive scheduled servicing throughout the year, priority booking, and discounted rates on repairs (depending on your contract level: Bronze, Silver, Gold, Platinum, Platinum Plus, or Platinum Premium). You can find more details about what’s included.
We cover most hot tub brands on our Bronze to Platinum Premium maintenance contracts. However, there are some exceptions. If a brand has restricted or licensed parts that we cannot source, we are unable to support that brand under these contract levels.
That said, we offer a Platinum Plus Cleaning Contract for customers with those brands — a great alternative to maintain cleanliness and basic upkeep.
We currently offer maintenance contracts across most of the South East of England, including:
We’d need to learn more about your hot tub and its history before confirming eligibility. That’s why we offer a FREE, no-obligation site survey. This allows us to assess the tub, check access, and confirm suitability for one of our maintenance plans.
Call us on 02393 541 154 to speak to the team and arrange your survey.
Yes — the contract can be transferred if the new owners agree to take it on. They would need to start a new 12-month agreement in their name. Like all customers, they are entitled to a 14-day cooling-off period.
If the new owners cancel within that time, the original contract holder remains liable for any outstanding balance. If you’re moving, please speak to us — we’re happy to guide you through the options.
You are entitled to a 14-day cooling-off period from the date of agreement. After that, the contract runs for a minimum of 12 months. It will then automatically renew annually unless you notify us otherwise.
If you’re having difficulties making payments, please contact us — we’ll do our best to support you and find a solution.
Fill out the form below and one of our friendly engineers will be in touch to book your free site survey or answer any questions.