THANK YOU for your very friendly and efficient service

Just wanted to say a big THANK YOU for your very friendly and efficient service. We contacted you as our hot tub wasn't working. We had tried others but with little success.  We rang the main office and was straight away there was a friendly greeting, with a no problem attitude -we will get it sorted for you. We were given a date and the day before received a phone call telling us that the engineer would contact us with an arrival time for the next day. Stephen the engineer promptly arrived at 8am this morning (he gave us an arrival time of between 8 and 9am). Within minutes he was able to inform us of the problem. He found the leak quickly (we had been trying to identify the source for the last 2 weeks). Identified that both circulation and main pump were not working, circulation pump had seized and other pump was leaking - both needed replacing - he had replacement parts on the van (All parts have 12-month warranty). He was clear with his quote and talked us through. He remained with us for 1 and half hours in that time he had drained all the water, replaced two pumps, checked heater was working and filled hot tub back up. We were so impressed with Stephens knowledge and efficient work. We now know where to come for reliable, honest, efficient and friendly support for our hot tub. We would have no hesitation in recommending you to others. THANK YOU so very much. So looking forward to getting back in our hot tub!